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PROTECT AMERICA

Rating:
40 complaints

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Protect America, Inc offers GE Wireless Home Security System. Among other home security companies, Protect America, Inc. has ranked in the Top 10 in volume of residential security system installations for the last three years according to SDM Magazine. Protect America, Inc. provides security systems for homes, apartments, and small businesses. It offers home alarm systems and installation services, as well as cellular, two-way voice, and broadband monitoring services. The company has been on the market since 1992. The customer service of the company is available at 1 (800) 951-5111 or 512-218-8833 during normal business hours. The corporate office of the company is based at

5100 North

IH-35, Suite B

Round Rock, TX 78681. Please try to contact PROTECT AMERICA Customer Service directly prior to posting any complaints on this site.

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PROTECT AMERICA Complaints & Reviews

PROTECT AMERICA Reviews

Anonymous
PROTECT AMERICA/Worst company to deal with!

Protect America is company that has little concern about customers, just money. I continue to get call after call from their credit people that I am late, when I am not late and ha...

#291775
Jan 25, 2012
26

Mrsfabul...
PROTECT AMERICA - Canceling Service

I was initially upset when the rep told me the accoount renewed for another year without my knowledge, she then went on to explain its in the original contract. I was outraged seei...

#285266
Dec 30, 2011
254

Colorado...
PROTECT AMERICA - Protect and Screw Americans

Been with Protect America for over 7yrs not knowing they are renewing without my permission.Call and gave them a chance to give me a better deal than whats out there. They di...

#284597
Dec 28, 2011
258

Anonymous
PROTECT AMERICA/(Screw America)

False information about length of contract and about canceling contract. They would not cancel the contract that they had put me into with out me being told that I was locked into...

#282051
Dec 16, 2011
296

Elsita11
PROTECT AMERICA~Think again

I ordered Protect America the October 15th, 2011. When I spoke to the Sales rep he seemed really cool and I got off the phone excited that I was going to get an alarm security syst...

#278610
Dec 01, 2011
689

Rocky558
PROTECT AMERICA - They got me too!

Wow!, I wish I had done better research...After seeing all of these posts about this company, I could have saved me the trouble! Unfortunately I'm caught in the same boat as many o...

#277779
Nov 28, 2011
468

Anonymous
PROTECT AMERICA - Lied to me and charged me money

Today is Saturday. I called Tuesday and ordered a security system. I have been charged the $55.20 for the first month of service. However, I never received my equipment. I call...

#277351
Nov 26, 2011
322

Anonymous
PROTECT AMERICA - Bad customer service

I live in Philadelphia and the ordered Protect America. Their customer service is absoulutely horrible. I called the company to tell them we could not install for some time yet the...

#271196
Oct 28, 2011
390

Kmpoeppe...
PROTECT AMERICA...what a joke.

I was in the process of researching different companies for a home security system when I came across Protect America. It offered several window/door sensors for a reasonable pric...

#267963
Oct 13, 2011
774

Nsbmad
Don't deal with PROTECT AMERICA! They STINK!

After choosing Protect America, because of Consumer Reports reviews and ease of installation, I find myself more and more pissed everytime I have to deal with them. Getting someone...

#267555
Oct 12, 2011
508

Drisc570
PROTECT AMERICA - Lied, Did not listen to me about my disability

I am a disabled veteran with psychological problemsie: concentration, memory, understanding. All explained to the sales person.This was a special deal that had to be accepted with ...

#264242
Sep 26, 2011
337

Mediagrl
PROTECT AMERICA - Beware of the contract that never expires

This company operates with a questionable ethics code and skirts within grey areas of the law with their contract language. I have never had a company make me feel as though I’...

#257336
Aug 23, 2011
819

Anonymous
Don't Fall For PROTECT AMERICA's Scam Contract

Don't sign Protect America's 3 year self-renewing Scam contract.I asked to pay contract in full due to moving from state. They sent me total amount due letter as requested ...

#256468
Aug 19, 2011
818

Phillypham
PROTECT AMERICA - Protect Ameica Lied of Length of Contract

I signed up a 2-year agreement with Protect America Inc. in September 2008. In October 2010, I had an online chat with their agent to cancel the agreement, and was told I was in a ...

#252674
Aug 01, 2011
725

Aztec22n...
PROTECT AMERICA - Unethical contract cancellation policy

I tried to cancel last year 30 days prior to the cancellation date and was told that I needed to cancel 90 days prior and that the contract renewed itself for another year. Also, ...

#251815
Jul 28, 2011
627

Anonymous
PROTECT AMERICA - Rip Off!

They lie to you about how long the contract is I would have never signed up for anything like this for three years. And what's with the you have to let us know in writing that ...

#250180
Jul 20, 2011
496

Chirean67
PROTECT AMERICA Threatens Customers & Rip U Off!!

I purchased a Home Alarm Wireless System about a year ago through this company. I phoned Protect American, Inc. twice in regards to cancelling my service since I will not be residi...

#248649
Jul 13, 2011
525

Anonymous
PROTECT AMERICA - Terrible Customer Service

I did not see any of these negatives reviews when comparing Protect America with other security vendors. I just installed it last night and I had to call because the installation g...

#243768
Jun 16, 2011
659

Anonymous
PROTECT AMERICA - Terrible Communication & Service

I moved into a condo and signed up with Protect America for their services. Since I live in the Macintosh world and my router is an Airport Extreme, the main brain they sent would ...

#243602
Jun 16, 2011
441

Iujfann
PROTECT AMERICA - Out for your money!!

After discussing with the sales rep from Protect America about how the service works and how to install it myself, I signed an online agreement. The sales person discuss step by st...

#241367
Jun 04, 2011
610

Anonymous
PROTECT AMERICA practices bait and switch tactics

Protect America sells home security systems that appear to be inexpensive and protect your house. The truth is that the system they promote is deeply flawed and gives y...

#240136
May 28, 2011
823

Mikemickey
PROTECT AMERICA

These guys not only suck but are rude and ignorant. We purchased the system and were monitored by for years. Then after we quit them I wanted to ask one question and they would n...

#237294
May 12, 2011
454

Anonymous
PROTECT AMERICA lying about my contact length agreement

I signed up with this company in june of 2009 for a 2 year contract which should end july 2011. I recently sent in a letter to terminate service at the end of july and these jerks ...

#236995
May 11, 2011
835

Anonymous
PROTECT AMERICA Cancellation Trap. Loyal Paying customer is completely dissed.

I started with Protect America in 2005 and have never been late or missed a payment. The monitored location is in another state and has not had a monitoring signal in well over a ...

#234374
Apr 26, 2011
841

Javidl
PROTECT AMERICA - Extremely rude customer service

We had Protect America install an alarm system about a year ago. We have had false alarms( and multiple police visits) and we called them to fix it. They sent us a panel to repla...

#228873
Mar 25, 2011
457

Tamrick300
PROTECT AMERICA how to get your money back

Notice to all protect america customers who were a victim of their illegal automatic renewal program.... Protect america is located in texas an per texas state law HB 1702. Prot...

#228428
Mar 23, 2011
756

Gwill55
PROTECT AMERICA is a scammer.

Protect America service is extremely hard to terminate. After the termination date they continued to bill me even though I told them I no longer would be using their service. They...

#226716
Mar 14, 2011
494

Sheilaje...
PROTECT AMERICA pulled their scam on me!

I know this goes in line with thousands of other complaints all over the internet about this company but I'm so pissed I have to also complain! I originally signed up with this...

#224871
Mar 03, 2011
1422

Djkoet
PROTECT AMERICA - Stay Away

Proetect Americas monitoring service is fine. The billing department is the most unorganized, disconnected group I have ever encountered. About 3 months ago, I cancelled a credit c...

#224342
Mar 01, 2011
562

Anonymous
PROTECT AMERICA has 3 year contract. After you are finished and don't renew they extend contract.

Protect America is a security company that doesn't provide security and extends your contract without you knowing it for another year. Then, they harass you for not paying for ...

#204028
Oct 24, 2010
889
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Installers
In order to have your appliances work properly, your furniture to function long and look good, home installation services are provided. Installation services are as well required when furnishing and decorating offices. Installation services are provided for appliances, kitchen, bath and plumbing, flooring, windows and doors, window treatments, lighting, home environment, and outdoors. Installation services include beautification and added features (installing wood paneling), comfort (Upgrading heating, ventilation and air conditioning systems), maintenance and repair (roof tear-off and replacement; concrete and masonry), saving energy (energy-efficient insulation, windows, and lighting; wood-burning stoves, solar panels, wind turbines), safety and preparedness (home fire and burglar alarm systems, security doors). When placing an order with such companies, one should expect that at first a sales associate can tell more about installation services.

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