Protect America Contact Information

Toll-Free Number:

  • (800) 951-5111

Home Security:

  • (800) 951-5190

Moving & Address Change Concierge:

  • (877) 318-2092

Products or services:

  • (800) 951-5111
  • (888) 951-5146

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Currently you can call only US numbers.

Headquarters Address:

Protect America
3800 Quick Hill Rd Building 1-100
Austin, Texas 78728
United States

Other Info:

Chat hours

Mon - Fri: 7am — 11pm

Sat - Sun: 9am — 7pm
Customer service hours

Mon - Fri: 8am — 9pm

Sat - Sun: 9am — 7pm
facebook@protectamerica.com

Social Networks:

Summary of Protect America Customer Service Calls

14 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
03:20 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Protect America to Ask about:

Account:

  • “Forget login”
  • “Clised account”

Payments and Charges:

  • “Re monthly charge”

Activation/ Cancellation:

  • “To cancel alert”

Request for Information:

  • “Dont remember my pass word”

Product/ Service:

  • “Cant turn on alarm system by my phone app. Cant log in”

Other:

  • “Alarm”
  • “Key pad”
  • “Seeing a zone open on my phone”

Protect America Rating Stats

1.5 out of 5 stars
based on 82 reviews
See all 210 reviews reviews

Rating stats

  1. 48 reviews
  2. 25 reviews
  3. 7 reviews
  4. 1 review
  5. 1 review

Rating trend

About Protect America

Top 5 Protect America Services

Customer Care, Security System Plan

Top 5 Protect America Products

Security System, Security System Installation, Installation

Top 5 Likes about Protect America

Unit worked okay, Stay away, Worse company, Self install, Easy installation good customer service at first

Top 5 Dislikes about Protect America

Billing and cancellation practices, Too much wasted time trying to cancel, Lie to you to get you to sign up, Cancelation process or customer service, Unable to cancel

Summary

Protect America, Inc offers GE Wireless Home Security System. Among other home security companies, Protect America, Inc. has ranked in the Top 10 in volume of residential security system installations for the last three years according to SDM Magazine. Protect America, Inc. provides security systems for homes, apartments, and small businesses. It offers home alarm systems and installation services, as well as cellular, two-way voice, and broadband monitoring services. The company has been on the market since 1992. The customer service of the company is available at 1 (800) 951-5111 or 512-218-8833 during normal business hours. The corporate office of the company is based at 5100 NorthIH-35, Suite BRound Rock, TX 78681.

Protect America reviews and complaints

Protect America is ranked 59 out of 273 in Security and Protection Services category

Area Served

USA

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Protect America Stats

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Number of Reviews

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Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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