Product: Protect America Security System Clear all filters (0 of 7 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
So many issues from the beginning, misleading and bad communication. They are misleading and have lack of care for customers. they will not let me cancel and will not lower payment even though faulty equipment and inability to problem solve. I signed up for a year, now...
Read more
1.2
Product
Protect America Security System
I liked
  • Self install
I didn't like
  • Cancellation was not what i was told
  • Unable to cancel
  • Lie to you to get you to sign up
#1378613
Reply to reviews
Protect America has been the worst Alarm Company I have ever had. I should have cancelled the day the alarm equipment showed up when nobody could be found to install it!!!! When I called into their support line they said they would teach me how to install it over the...
Read more
1.3
Product
Protect America Security System
I didn't like
  • If your wrong admit it
  • Cancelation process or customer service
  • Anything about their company
#1331295
Reply to reviews
Unethical company with illegal business practices. Their "service" causes penalties from the False Alarm government agency. When you try to cancel, both on hold for more than an hour on their "Customer Service" line of 877-467-4570, and in writing via email, they...
Read more
1.0
Product
Protect America Security System
I didn't like
  • Quality of the product
  • Too much wasted time trying to cancel
  • Cancelation process or customer service
#1300871
Reply to reviews
The only reason I went to this company was that there is no initiation fee. I have 37 windows and 2 doors wanted to secure (to prevent my 3 teenager boys sneaking out). They gave 22 sensors for free, which was not enough but more than any other companies provided....
Read more
2.0
Product
Protect America Security System
I liked
  • 1 out of 4 csrs who was really nice
I didn't like
  • Quality of the product
#1255499
Reply to reviews
I called Protect America to advise them of this. Their response: 1- Take it with you and install: (Did you not hear, the homeowner already has an alarm system 2- Leave it or find someone else to take over the account(Again, did you not hear, I was in a rental) I asked...
Read more
1.7
Product
Protect America Security System
I liked
  • Self install
I didn't like
  • Cancellation policy
  • Call customer service every 30days to maually test each zone
#1130094
Reply to reviews
Seriously bad bad company - equipment very poor and will not work in many homes.They start clock upon shipping and won't let you out of contract no matter how many times they send you more bad equipment. Why not send "the good stuff" first time around? Because that...
Read more
Product
Protect America Security System
#1092176
Reply to reviews
Had the service for 24 days & sending back the whole system.In emergency event they didnt called or responded. And, the response when I called to check was terrifying. They have protocol that if the alarm goes off within some time they dont call to check on the...
Read more
1.0
Product
Protect America Security System
#1084986
Reply to reviews