Product: Protect America Security System Plan Clear all filters (0 of 9 reviews match)
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protect America, I had a one year service contract when it was finish I was called to add another year and was given a $ 50,00 gift card.. now they are saying I signed up for 3 years now I know what they said and they also said I signed on the phone like *** I did this...
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Protect America Security System Plan
#1306222
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Protect America - Trying to force me into a 3 year contract

today,protect america said i signed a electronic contract, i don,t even know how to do that, being 80 years old..my question to them is why would i do thAT, im very ill i would have never signed a contract for 3 years. that's plain stupid.they have been so rude threatening harassing me telling me they will ruin my credit by send it to collections.all threats.CALLING ME EVERY DAY.i like to know what can i do about this..help me someone HELP {{Redacted}}
1.0
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Protect America Security System Plan
I didn't like
  • Cancellation policy
  • Lie to you to get you to sign up
  • Very rude and cold blooded
#1263708
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I got the service in Virginia in 2013. Loved it. Worked great. After my father in law passed we moved the service to South Carolina where it no longer worked. Multiple false alarms, sending our police to the home constantly. I called them at one point because the box...
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FrizzyBumbleBee
FrizzyBumbleBee

they are threating me alsov they wont work with and will not let you cancel the cotract.. time for a attorny who i would rather pay

1.0
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Protect America Security System Plan
#1260912
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Protect America - Nightmare

Nightmare Had it since November and it’s been a total nightmare does anyone know how I can get out of this
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Protect America Security System Plan
#1163990
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Protect America - Bad, worse company to deal with.

They are trying to enforce a policy that I did not sign. Their system has too many ways that it can be beaten by a person with a little knowledge. To my knowledge they offer no in home service. I have tried numerous times to cancel the policy. I was told that it ended in Sept so I paid until them, when I called to cancel in Sept I was told it was July. Do they just changes dates or are their people not well trained. I won't use the word I would like to use. DO NOT USE !
2.4
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Product
Protect America Security System Plan
I liked
  • Cheap system
I didn't like
  • Fauldant signing of policy
#1121353
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Thought this nightmare was over a year ago, my exwife told me they've been taking the fees put of a savings account for over a year.I contacted them they told me the services were never canceled. Also the account is in the rears and has neen turned over to...
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Protect America Security System Plan
#1114328
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I called in October 2016 to cancel my service.But they told me I can't cancel because I need to finish my 3 year contract which will end in March 2017. So we were charged & paid them til our contract ends. So happened that my husband had to change his debit card...
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1.5
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Protect America Security System Plan
I didn't like
  • Billing and cancellation practices
  • Too much wasted time trying to cancel
  • Cancellation was not what i was told
#1078349
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I must apologize for waiting so long to write a complaint.I know that by now, many people have had problems with PA. We canceled our land line in Jan. So, I contacted PA, to cancel my security monitoring. After all, no landline, no way to contact Police or Fire. Well,...
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1.5
Product
Protect America Security System Plan
I liked
  • System was quite easy to use
#1076257
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Another victim of Protect America cancellation policy.I called to cancel my alarm service but they said I had to write a letter or send an email. So they said I need to send the email to cancelrequest@protectamerica.com. undeliverable was my email terrible contract is...
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Anonymous
Mohammed

It seems I am another victim, my contract ended a year ago and still withdrawing from the monthly fees from my account

2.6
Product
Protect America Security System Plan
#965286
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