Customer service

I contacted Protect America in order to find out more about pricing on additional equipment. It seems their sale school teaches their customer sales people not to give out simple information without the potential customer answering 100 questions.

I know their pressured to sale, but why do they need my name, address, description of my home, reason I'm asking about home, security, etc., etc. before telling me the price on additional sensors.

I won't be calling Protect America again. I'll find someplace that will respond to my questions without the high pressure sales pitch even if it costs more money.

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